Privacy

Privacy Policy/ Data protection

 

We are committed to protecting your privacy. We will only use the information that we collect about you or your organisation lawfully (in accordance with the Data Protection Act 1998, 2018 & (GDPR) General Data Protection Regulation).

 

We collect information about you or your organisation for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

 

We will not e-mail you in the future unless you have given us your consent, this will be obtained when opening your company wholesale account.

 

We will give you the chance to refuse any marketing email from us or from another trader in the future. You can opt out of any marketing by sending us an email:info@elyseestar.com

 

The type of information we will collect about you includes:

 

Your name

Company Name

Business address

Phone number

Fax number

VAT number

Email address

Credit/debit card details (for payment)

Proof of trading (when opening a wholesale account)

We will never collect sensitive information about you without your explicit consent.

 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

 

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

 

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

 

If you have any questions/comments about privacy, you should email us: info@elyseestar.com.